Rising Team: Bank of Hawai'i Case Study

Rising Team Impact

90%

of team members report
feeling more connected

Up to 33%

boost in employee
retention

Challenge

As Bank of Hawai‘i shifted to a hybrid work environment, the Organizational Effectiveness team identified growing cultural and operational challenges:

Pulse surveys showed employees wanted more psychological safety and connection
Limited local talent pool made retention critical
Training programs failed to align leaders and their teams
Hybrid work created complexity for teams

The organization needed a modern, scalable way to boost engagement, build leadership skills, and strengthen culture without overburdening employees.

Challenge

As Bank of Hawai‘i shifted to a hybrid work environment, the Organizational Effectiveness team identified growing cultural and operational challenges:

Pulse surveys showed employees wanted more psychological safety and connection
Limited local talent pool made retention critical
Training programs failed to align leaders and their teams
Hybrid work created complexity for teams

The organization needed a modern, scalable way to boost engagement, build leadership skills, and strengthen culture without overburdening employees.

Solution

Rising Team offered a modern, team-based solution built for hybrid environments. Its plug-and-play kits, led by managers, include guided prompts that foster connection and conversation.

The approach enabled fast rollout—starting with an executive pilot, expanding to corporate and customer success teams, and reaching all 40 branches. Its flexible design also made it easy to implement with time-constrained frontline staff.

“Our employees are saying, ‘Wow, my manager walked us through this kit and had such great questions, listened to the answers, and even asked me follow-up questions. I feel a different kind of connection with my leader.“

“Our employees are saying, ‘Wow, my manager walked us through this kit and had such great questions, listened to the answers, and even asked me follow-up questions. I feel a different kind of connection with my leader.”

Results

Rising Team had a transformative impact at Bank of Hawai‘i—changing conversations, deepening connection, and measurably improving performance across teams and leaders.

Stronger Team Connection
After teams completed their first three Rising Team sessions,
participants agree or strongly agree with the following: 

Increased team engagement
Over an 18-month period, teams using Rising Team showed a significant increase in engagement, while teams that did not, showed declines from the baseline.

Enhanced Manager Effectiveness
The more Rising Team sessions a manager runs, the higher their
team rates them on key leadership attributes. 

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Boosting Employee Engagement & Scaling Manager Development

Rising Team Impact

90%

88%

90%

60-200%

Up to 33%

“Rising Team stood out because it expands AI coaching into a more complete approach to leadership development.“

“Rising Team helps us become even better. And with the ease of deploying it, Rising Team is one of the best solutions I’ve ever seen.”

Challenge

Challenge

Solution

“Our employees are saying, ‘Wow, my manager walked us through this kit and had such great questions, listened to the answers, and even asked me follow-up questions. I feel a different kind of connection with my leader.“

“Our employees are saying, ‘Wow, my manager walked us through this kit and had such great questions, listened to the answers, and even asked me follow-up questions. I feel a different kind of connection with my leader.”

Results

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