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Security

Updated January 6, 2025

We take your privacy and security very seriously at Rising Team.

SOC2 Certification

Rising Team, Inc. ("Rising Team", "we", “our”, or “us”) is SOC2 Type 2 certified and we have been audited by an independent firm. To receive a copy of our SOC2 report, please contact security@risingteam.com.

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GDPR and CCPA Compliant

Rising Team is fully compliant with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We prioritize data privacy and ensure that personal information is handled in accordance with these regulations. Our processes are designed to give users control over their data, including the ability to access, correct, and delete their information.

Regular Third-Party Penetration Tests

To maintain the highest security standards, Rising Team conducts regular penetration tests through independent, third-party security experts. These assessments help us identify and address vulnerabilities proactively, ensuring that our platform remains secure and resilient against evolving threats.

Data encryption

Rising Team encrypts your data aligning with industry-tested and accepted standards. We use TLS 1.2 to encrypt network traffic between users' browsers and the Rising Team platform. We also use AES-256 encryption to secure your database connection credentials and data stored at rest.

Secure, reliable infrastructure

Rising Team uses Amazon Web Services (AWS) data centers for hosting. AWS data centers are monitored by 24×7 security, biometric scanning, video surveillance and more.

Organizational security

All employees complete ongoing security training, including topics like information security, data privacy, and password security. Rising Team maintains vendor risk management practices to ensure third parties are scrutinized and maintain expected levels of security controls.

Vulnerability Reporting

We are committed to ensuring the security of our information, systems, and services. If you believe you have found a vulnerability, please share your findings with our security team:

security@risingteam.com

For the protection of our customers, we ask that you do not publicly disclose, discuss or confirm the details of any suspected security issues.