Product FAQ

Rising Team helps leaders and their teams grow together by equipping managers to easily host meaningful team development experiences around key leadership themes. Each Rising Team Kit covers one topic and includes training for the leader and a fun, interactive experience for the team. Equally effective for in-person, remote, or hybrid teams, our software does the work of a professional facilitator. So just hit Start and follow the prompts, and by the end of each session, your team will feel more connected, learn key skills, and increase team effectiveness.

A subscription to Rising Team includes access to both Learning Kits and Connection Boosts.
Here's a breakdown of how they are different:

Each kit covers a new leadership theme based on what research shows drives team success and engagement, such as Psychological Safety, Appreciation, and Clear Expectations.

The kits all follow the same steps:

1. ‍Schedule the session with your team. Make time on your calendar to invest in yourself and your team. Average sessions run 90 minutes, and larger teams may take two hours. We recommend running a session every 4-6 weeks for the healthiest team dynamics.
2. Prepare for the session. We get you up to speed on the topic with just a half-hour or so of prep: read or listen to the research-based training articles, review a screencast of how the session will work, and try out the interactive exercise in advance.
3. ‍Run the session. You just click Start and follow the prompts. Our software takes care of everything including warmups, learning goals, interactive team activities, data summaries, reflections, and even countdown timers.

Connection Kits work the same way as a Development Kit, only with less time commitment and more focus purely on team connection. You can find them on the Kits tab. We recommend alternating these with the Development Kits, and aim to do one or the other once every 4-6 weeks.

All of the above! Rising Team sessions work whether everyone is in an office, everyone is remote, or some of each. What you need to make the session work is for everyone to have a device (laptop, phone, or tablet) and internet access.

Teams that do at least three Rising Team sessions see a lift in nearly all team health metrics, including intent to stay at their company and how much they feel appreciated. More than 90% of our users say they learn something valuable, feel more connected, and believe they’ll work more effectively together as a team after the very first session! And they say that these benefits grow with each session. So you can see results right away and increased value by consistently running Rising Team sessions.

In fact, using Rising Team addresses the issues that a recent McKinsey study* highlighted as the most important drivers of the Great Resignation—helping people feel valued, giving people a sense of belonging, and building trust and care among teammates.

The question is, how quickly can you schedule your first session?
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*The Great Attrition or the Great Attraction; The Choice is Yours - Sept. 2021

We recommend running one Development Kit, one Connection Kit, and a few Minis each quarter. All in, that is 3-4 hours of time. In a 40 hour workweek, there are 520 hours in a quarter, so this is less than 1% of your time. We hear from some people that they are too busy to fit in time for these sessions. We know everyone has a lot going on! That’s why we made these sessions so compact. In a world where nearly half of all employees are actively thinking about leaving their job in the next 3 to 6 months, Rising Team helps you address the human issues underlying this trend: helping people feel valued, giving people a sense of belonging, and building trust and care among teammates.

We recommend that you follow our curated order or the order recommended by your company, because we order the kits based on the combination of science and experience so that teams start with foundational items like Working Styles and then build upon those foundations over time.
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That said, we give you access to all the available kits so if there is something that feels like a pressing need for your team, you can change the order. For instance, if your company recently ran an engagement survey and found areas that are low, you can choose kits that tie to those specific areas of engagement.

We’ll also regularly be adding new kits, so keep an eye out for new topics that may be relevant to your team.

The Rising Team content is based on the latest science and research about what drives successful teams, blended with over 25 years of experience leading winning teams at some of the world’s top companies. Our content is developed by our founder, Jennifer Dulski, as well as other leadership experts, like LinkedIn Learning expert, Christine DiDonato, and others.

Each proprietary team activity or assessment is developed by Rising Team uniquely for the team session and the leadership topic it covers. Some of the assessments (like the Motivators charts and the User Manual) have been used by our founder, Jennifer Dulski, over many years with her own teams and are now being productized into software, while others are newly developed for Rising Team.

All of the activities and assessments are tested by real teams before we launch them to ensure they meet our standards for usability, accuracy, and value.

Our quiz-style exercises (like Talents and Crisis Responder Types) are meant to be self-reported results, not scientific assessments. Overall, we get high accuracy scores, with an average accuracy rating of 4.3 out of 5 (where 4 is accurate and 5 is very accurate).

Yes, we set the limit to 14 team members to keep the session to a reasonable length. Since the sessions involve active participation and sharing, keeping the size of the team to 14 or fewer ensures everyone gets time to talk and you can have a meaningful session within two hours. In fact, the ideal team size is under 10 whenever possible. If you have a team that is larger than 14, you can split the team into smaller groups.

Nope! Rising Team will adapt to whichever team members are on your team at the time of any given session. You start each session by sharing a link and a code with your team, so as long as you keep it to 14 or fewer people per session, you can always include anyone you’d like to have join.

Visit your Admin tab to view a snapshot of your team. From there, you can add or remove team members. The easiest way to add people is simply to have them join your next Rising Team session! They’ll have instant access via the session URL and code, and by virtue of joining a session, we’ll automatically add them to your team profile.

Anytime you add new team members, we make it possible for them to catch up with the exercises you’ve already done. Go to the Team tab and click on a person’s name. You’ll see the option to “Send invite” for any exercise they haven’t taken. You can do this for anyone who misses a session as well!

We’ll send you an email once someone completes a catch-up exercise. After that, head to the “Team summary” section of the Team tab and select the exercise. You can toggle the drop-down menu to review the individual’s responses, or choose the Team Overview option to see everyone, including your newly added team members.

A great way to integrate a new team member is to have them do this catch-up exercise and then review the Team Overview as an activity in your next team meeting. Doing so helps anyone new feel included and is a fantastic opportunity to remind existing team members of what they learned and how they felt during the original exercise, without needing to redo the full session.

Yes! You can invite anyone on a team you lead where you are trying to build stronger connections and working relationships. This could include direct reports, cross-functional “dotted line” reports, freelancers, interns, etc.

There are two ways to measure the impact of Rising Team:

First are the brief in-session surveys we run at the end of each session. You can see those results in the Session Summary reports on the Reports tab.

Second, we offer a Team Health survey to track how your team trends over time as you use Rising Team. It's a short survey with 16 questions about the health of the team, and only takes a few minutes to fill out. We recommend you run a first survey early on to baseline where things stand, and then re-run it periodically after that. Results are reported as averages and only shown when three or more people respond in order to preserve anonymity. They are also shared with your company admin, if applicable. Visit the Reports tab and select Team Health as the report type to send out the survey and check the results anytime.

All of the above! Rising Team sessions work whether everyone is in an office, everyone is remote, or some of each. What you need to make the session work is for everyone to have a device (laptop, phone, or tablet) and internet access.

Yes! Any team member can facilitate a session. You can assign a Facilitator before the session starts on the kit landing page or ask someone to take over in real time by selecting their name from the dropdown menu. Once a new facilitator is assigned, a banner announcing the change will display and the new facilitator can seamlessly step in to lead the session.

Having different team members facilitate sessions is a great way to build leadership skills, foster collaboration, and encourage diverse perspectives. Each kit provides built-in structure and prompts, making it easy for anyone to step in with confidence—whether they’re new to facilitation or experienced in leading discussions.

Team members see the same pages as the team lead sees throughout the session, so they can follow along and actively participate, including completing the assessments or activities. The team lead screens will contain facilitator tips and the ability to start or pause the countdown timer. Facilitators will often share their screen during the session, and it’s ok that your team will also see these facilitator tips on your screen, as sometimes they can offer helpful reminders if you miss something!

They’ll start from the beginning of the session and will need to work through the different pages and exercises to catch up.

All of the results from the exercises the team completes in the Rising Team sessions will be available to you and the team on your Team tab as long as you are subscribed to Rising Team. Each person can see both the individual results of each teammate and the overview of the team as a whole. These detailed assessments of your team will help you more deeply understand each other and work better together, since you’ll know everything from preferred communication methods to top talents, to the resilience strategies people want to try.

Each kit will have a step for team members to share their reflections and action items, as well as fill out a required post-session feedback survey. After your session is completed, we'll email you a link to a report that contains those responses, as well as each person's results from the session's activity or assessment. These responses are included at an anonymous level in the Reports tab, which is shared with your company admin, if applicable.

Yes. If you'd like to change your responses to one of our exercises, visit the Team tab and select your name from the drop-down menu. Choose the kit and you'll see an Update button that allows you to retake the exercise.

Team members can see each other’s session results, including answers to the exercise questions, as well as answers to the reflection and action items prompts. After each team session is completed, all individual and team overview results are visible to everyone within that team from the Team tab (app.risingteam.com/team).
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You’re not able to see any information for teams that you’re not a part of, even if those teams are in the same company, unless individuals choose to share it with you. We do encourage people to share their results with others they work with outside of their direct team in order to improve working relationships across organizations. You can share your results with anyone by clicking Share on any of your own results pages on the Team tab.

For teams that are part of larger company-wide programs, your reporting chain and/or HR colleagues may have a rollup view of your team’s data. These rollup views are anonymized, so administrators of the program can see results and comments, but without any names attached.

No. We never share or sell any data outside of Rising Team. We may periodically use aggregated data to highlight trends we see in the industry to help improve the future of work for everyone, but we’ll never share or sell any individual or company-level data.

Yes, you can cancel by clicking Cancel subscription at the bottom of the billing section of your Admin tab. You’ll have access to Rising Team for the remainder of the billing period you paid for (month or year). After you cancel, you’ll no longer have access to your team’s data from previous sessions.

Yes! To discuss options for this, reach out to us and we’ll be happy to help.

If you manage the Rising Team access for multiple teams, you'll have an Admin tab where you can add or remove team leads, add more admins, buy more team access, and manage billing.

While we don’t currently integrate with other platforms, it’s on our roadmap. We’re listening to our customers to determine their areas of highest need, so if something specific is important to you, please reach out to let us know.

There are a variety of ways that we can customize the product to work alongside your own leadership development materials and philosophies, including helping you develop your own custom kits. Reach out to us at hello@risingteam.com if you’d like to learn more.

We take your privacy and security very seriously. For information on our certifications, data encryption practices, and other security protocols, visit risingteam.com/security or email security@risingteam.com with specific questions.